tpvip Support — Always by Your Side in Bengali
For any issue, tpvip's experienced support team is ready to assist in Bengali 24 hours a day, 7 days a week.
Our Support Channels
tpvip offers multiple ways to get in touch at your convenience. Contact us through any of the channels below and get a quick resolution.
Live chat
For the fastest resolution, use our 24/7 Bengali live chat. A trained agent will respond in moments.
Email support
For complex matters, send an email to [email protected]. We provide detailed replies as quickly as possible.
FAQ and Help Guide
Find answers to common questions on your own in our detailed FAQ page. It covers accounts, bonuses, and payments.
Payment Support
bKash, Nagad, Rocket, Upay, or bank transfer — our specialist team is by your side for any deposit or withdrawal issue.
Account Security
Our security team is here to help with password recovery, verification, or any security-related issue.
VIP Support
Platinum and Diamond VIP members enjoy priority assistance — the fastest response times and a personal account manager.
Simple Steps to Get Support
Using tpvip's support service is very straightforward. Get a quick resolution to your issue in just a few steps.
Click the Live Chat Button
Find the live chat icon in the bottom corner of any page and start a session.
Describe Your Issue in Bengali
Provide your account details and a description of the problem. Our agent will communicate comfortably in Bengali.
Provide the Necessary Information
For payment issues, sharing a transaction ID or screenshot will speed up the resolution.
Get Your Resolution and Confirm
After the agent resolves your issue, they will follow up to confirm your satisfaction.
Payment and Financial Support
Deposits and withdrawals at tpvip are simple and secure. But if any issue arises, our payments support team is always ready. See our payment details at a glance below.
* Withdrawals are generally completed within 1 hour. If there is a delay due to bank processing, please contact support.
What to Do When You Have a Payment Issue?
Keep your deposit receipt or transaction ID. If a withdrawal takes more than 1 hour, contact live chat immediately. Our payments team will quickly identify and resolve the issue.
Bonus and Account Support
From tpvip's welcome bonus to VIP cashback — our support team is always ready for any bonus-related questions.
- 100% welcome bonus (up to ৳8,000) — assistance with claiming or wagering issues
- If you have any difficulty meeting the 10x wagering requirement, you will receive a detailed explanation
- Guidance on the process of upgrading from Bronze to Diamond VIP
- If weekly cashback is not credited, immediate verification and resolution
- Account verification (KYC), password changes, and security settings
- Assistance with quick recovery if you have a login issue or your account is locked
You can also ask our live chat about special promos or cricket betting offers during BPL or IPL. tpvip always brings special benefits for Bangladesh's sporting seasons.
Contact Details
Use the channels below to reach the tpvip support team. We are always at your service.
Live chat
Available in Bengali 24 hours a day, 7 days a week. Start directly from any page on the website.
[email protected]
Email us for detailed questions or complaints.
Service Hours
24 hours a day, every day
Following Bangladesh Standard Time (BST, UTC+6).
Join Support Now
Play with tpvip, play with confidence — claim a 100% bonus and enjoy quality service.
Support FAQ
Here we have compiled answers to the most frequently asked questions from our customers.